Thinking 3 — Adaptive Evaluation

Skip to Content

Measuring change and strategy

Planning change and transformation

Culture initiatives

Measuring change and strategy

Planning change and transformation

Culture initiatives

Folder: Services

Measuring change and strategy

Planning change and transformation

Culture initiatives

placeholder for graphic .

The problems with Net Promoter Score

Adaptive Evaluation 2025

We live and work on the land of the Wurundjeri People of the Kulin Nation, and pay our respects to their elders past and present. We acknowledge the adaptability and resilience of Aboriginal and Torres Strait Islander peoples, who have navigated the complexities of life on this continent for millennia. We are keen to learn from indigenous cultures, from their wisdom and deep ways of knowing the world. We commit to supporting reconciliation efforts and addressing historical and ongoing injustices, and acknowledge that sovereignty was never ceded.